SUPPLEMENTS MANUFACTURER INSTALLS AWARD-WINNING FULFILLMENT SYSTEM

Starlight International had two overriding objectives for its new health care products distribution center: (1) incorporate the best equipment and components available and (2) create a system that could easily expand as the business grew. The fast-growing company was able to accomplish both these goals in a streamlined 40,000 square-foot distribution center that recently opened in Monterey, California.

Starlight International's vision is to do $300 million a year in the United States and to expand internationally. It's well on its way toward reaching that target. But at the same time, the rapid growth had put a strain on the existing facilities.

The new Monterey operation represents a collaborative effort between Starlight International and FloStor. "FloStor always has been there for us," says Caroline Dollemore, Senior Manager of Planning and Development for Starlight International. "As a result of that relationship, we naturally turned to them when we bought this building."

A Streamlined Flow

The Monterey distribution center was carefully designed to handle today's requirements, while meeting tomorrow's growth needs. The center is divided into five pick cells, all seamlessly connected by conveyors. These pick cells can be further divided into any number of pick zones depending on volume and picking method used--wave or batch.

The new center emphasizes simplicity and streamlined order flow.  All orders are filled in individual totes, with each order averaging three to four line items. The order fulfillment process starts in the express conveyor lane at the initial picking station. The operator takes an empty tote off an upper conveyor and begins filling the order on the express lane. If the order is completed in that initial pick area, it is placed on an adjacent powered conveyor. This leads to another powered takeaway conveyor that transports the orders to the pack out/manifest stations.

An interesting feature of the Monterey conveyor system is the half-moon ball transfers in two of the main picking areas. These custom-designed Hytrol units enable operators to easily transfer the tote from one gravity pick line to another without lifting or walking.

The main conveyor line carries the completed orders to the pack out stations where they are weighed, scanned, manifested, and prepared for delivery by UPS, Federal Express or USPS. All of these activities are automated and computerized. This not only expedites the order-flow process, but also eliminates paperwork. The empty totes then are placed on the upper conveyor line for transport back to the first picking cell.

The streamlined operation works so well that orders received by 10 A.M. are often shipped that same day. "The distributors love this fast turnaround," says Sue Kriegel, Manager of  Distribution, "and now they've come to expect it."

Ready for Expansion

The Monterey distribution center was designed with expansion in mind. As Starlight International closes in on its $300 million domestic sales goal, work stations can be expanded and pick lines double stacked as needed. Importantly, this can all be readily accomplished within the existing configuration with the facility remaining operational. The company has high hopes for the new facility, expecting it to immediately provide a minimum 50 percent increase in productivity.

First Runner-Up, Warehouse Magazine's Peak Performer Awards. See article

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